Tuesday, November 21, 2017

Fixing DPI Scaling Issues in Skype for Business on Windows 10 and multiple monitors

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I have a Surface Pro, and when travelling around I often hook up to a random second monitor. The default DPI scaling of the Surface monitor is 175%, while an external monitor in 1920x1200 resolution is set to 100%.

When running Skype for Business on the Surface monitor everything looks ok, but when I move a chat window over to the external screen, it all becomes super big.

I came across a post by Matt WoodWard which pointed me in the right direction but didn’t solve it for me.

I’m on Windows 10 Fall Creators Update (10.0.16299.19), and what did the trick for me was to open up the file C:\Program Files (x86)\Microsoft Office\root\Office16\LYNC.EXE.MANIFEST, and change dpiAwareness from PerMonitor to System. Remember to open the file as an administrator. If not you won’t be able to change it.

After quitting Skype for Business and restarting it, it all worked.

1 comment:

  1. Hi Mikael,
    I actually have the opposite going on with my Surface. The DPI on the surface is set to 200% while the monitors are set to 100%. When I move the Skype for Business app windows to the Surface they are extremely tiny compared to the external monitors.

    I initially tried Matt's recommendation, and that worked until I got a few Office 2016 updates. The dpiAwareness updates in the manifest file stopped working :(

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